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                    FAQ                        Frequently Ask Question

  • How can I book a requested service?
    To book one of our services you can contact us through one of the methods in the "contacts" section, telling us the type of service requested, as well as the location of departure and destination, any types of animals present, any age of the children and number of passengers . You can also ask us for a no-obligation, no-cost quote which we will send you via email. Even for information only, do not hesitate to contact us.

  • How can I pay for the transfer?
    In the John transfer world the customer is in his kingdom and welcomed with maximum flexibility. In fact, you can choose to pay according to the payment method you prefer.

  • How will our meeting be organised?
    The appointment will be organized at the time you choose and in the place you want. For meetings at airports, train stations or at the port, you can tell us the number of your flight, train or ship/hydrofoil so that, if you wish, we will wait for you in the arrivals hall and we will be visible with your name sign.

  • What is included in the cost of the service?
    Our service includes all taxes, duties, fuel, highway tolls, parking and everything you need to obtain the service you request.

  • Can I trust myself to travel with the COVID 19 pandemic now widespread?
    John Transfer is a company that cares a lot about the safety of its customers, regardless of the pandemic, with regards to both hygiene in general and the health of passengers. The drivers are provided with vaccination certificates issued by the Ministry of Health and required by current regulations. In any case, all the measures required by the anti-Covid 19 regulations will be used for a peaceful and safe journey.
    John Transfer's cars are regularly and constantly sanitized with specific products. There is a dispenser on board to sanitize your hands.

Our total commitment and our absolute dedication are solely dedicated to your complete satisfaction.
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